Great service in the field. Great service from back office. Did everything they said they would and met timeframes. Great staff.

After my husband was stung by a yellow jacket, they came out the next day and took care of the problem. Super professional, very quick service - very happy with our experience!!

Sure Thing is the only pest control company I have ever used when living in Mason. We downsized and moved to a ranch with a pool. On 8/5 I called and Tammy answered and I explained I had them scheduled for the 16th, but our pool ladder broke on 7/31 and when my husband and son were installing the new one on 8/4, bees came from everywhere out of the pool posts. Tammy first told me they were completely booked for the week, but worked some crazy magic and sent me Joel Rodriguez out first thing in the am on 8/7. He is pictured for his customer service skills were outstanding and he was extremely detailed in explaining what he would look for, how to take care of it and what to look for afterwards. Upon completion, he informed me we also had yellow jackets and European Wasps. I asked if their passports were current? He went right along and said "They no longer need their passports!"Sure Thing Pest Control is the only company we will use for all our pest needs. They are great at what they do, but their customer service is amazing good. Regardless, of who I have worked with, they are always outstanding.Thank you Sure Thing for the exceptional customer service and technicians.

Rouches treatment was going great but it's been 3 weeks since the 3rd and possibly last visit was going to happen and they didn't come back nor called us to reschedule.

Very thorough and prompt. Most importantly, the treatment provided was successful!